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Refund capability unavailable

rail_capability_missingHTTP 409Retry after the merchant acts

What happened

Refunds aren't enabled for the payment method this payment used on this merchant's account. Nothing was refunded.

What to do next

Tell the merchant refunds aren't enabled for this payment's method on their account; PerionPayments enables them.

Can you retry?

Retry after the merchant acts. A person must change something first: someone at the merchant, or PerionPayments when it is the one to act. After that, the same request can succeed. retry: after_merchant_action

Who acts

PerionPayments. who_acts: perionpayments

Example response

Sent as application/problem+json. The detail describes the particular request; keep request_id for support.

{
  "type": "https://docs.perionpayments.com/problems/rail-capability-missing",
  "title": "Refund capability unavailable",
  "status": 409,
  "code": "rail_capability_missing",
  "detail": "Refunds aren't enabled for the payment method this payment used on this merchant's account. Nothing was refunded.",
  "request_id": "req_8YkQ2rL0ZtW4",
  "retryable": true,
  "retry": "after_merchant_action",
  "who_acts": "perionpayments",
  "next_step": "Tell the merchant refunds aren't enabled for this payment's method on their account; PerionPayments enables them.",
  "do_not": []
}

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